Last Updated: June 27, 2026
Welcome to hrknx.com (the “Website”). This Website is owned and operated by HRK NX (“we,” “us,” or “our”), operating out of Surat, Gujarat, India.
By accessing, browsing, or using this Website, registering an account, or purchasing our designer ladies kurtis and co-ord sets, you agree to comply with and be bound by the following Terms and Conditions (“Terms”), along with our Privacy Policy, Shipping Policy, and Return/Refund Policy. Please read these Terms carefully. If you do not agree with any part of these Terms, you must immediately discontinue your use of this Website.
GENERAL ELIGIBILITY AND ACCOUNT SECURITY
- Age Requirement: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
- Account Responsibility: If you create an account on our Website, you are entirely responsible for maintaining the confidentiality of your account credentials (username and password) and for restricting access to your computer or mobile device.
- Unauthorized Use: You agree to accept responsibility for all activities that occur under your account. You must notify us immediately at support@hrknx.com upon suspecting any unauthorized use or breach of security. We reserve the right to terminate accounts, remove content, or cancel orders at our sole discretion.
ACCURACY OF PRODUCT DETAILS AND REPRESENTATION
- Visual Variations: We take great care in capturing the exact details, colors, textures, and handiwork of our designer kurtis and co-ord sets. However, because digital screens, monitor calibrations, and lighting conditions vary, we cannot guarantee that the color display on your device will exactly match the physical garment.
- Sizing Guidelines: Sizing charts are provided for your reference. Minor variances within standard garment manufacturing tolerances may occur. Please consult the sizing chart carefully before making a purchase.
- Modifications: We reserve the right to alter product specifications, packaging details, and design collections at any time without prior notice.
PRICING, BILLING, AND TAXES
- Price Changes: All prices displayed on our Website are subject to change at any time without prior notice. Such changes will not affect orders that have already been confirmed and accepted by us.
- Tax Inclusions: Unless stated otherwise, prices are inclusive of applicable taxes (such as Goods and Services Tax in India). Any additional duties or regional customs fees for international orders (if applicable) shall be the sole responsibility of the buyer.
- Typographical Errors: In the event a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel any orders placed for the product listed at the incorrect price, even if the order has been confirmed and your payment processed. If your payment has already gone through, we will issue a full refund.
ORDER ACCEPTANCE, LIMITATIONS, AND CANCELLATIONS
- Right of Refusal: The receipt of an order confirmation does not signify our acceptance of your order. We reserve the right, at our sole discretion, to refuse, limit, or cancel any order for any reason, including product stock unavailability, inaccuracies in product or pricing information, or suspected fraudulent activity.
- Quantity Restrictions: We may, at our discretion, limit quantities purchased per individual, per household, or per order. These restrictions may extend to orders placed by the same account, the same credit/debit card, or orders utilizing identical billing and shipping addresses.
- Notification: If your order is canceled or if additional information is required to process your order, our team will attempt to contact you via the email address or phone number you provided during checkout.
SHIPPING AND DELIVERY POLICIES
We strive to dispatch your designer ensembles efficiently from our base in Surat. All terms regarding delivery timelines, tracking, lost shipments, and packaging parameters are strictly governed by our Shipping Policy, which can be accessed here: https://hrknx.com/shipping-policy/
RETURNS, REPLACEMENTS, AND REFUND CLAIMS
Your satisfaction is paramount to us. In the event that you receive a damaged product, incorrect size, or wish to seek a replacement/refund for your clothing item, the process is bound by strict timelines and eligibility rules. Please thoroughly review our Return and Refund Policy here: https://hrknx.com/refund_returns/
PRIVACY AND DATA PROTECTION
We value your trust and process user data securely. Your submission of personal information through the storefront is explicitly handled in accordance with our Privacy Policy, available for review here: https://hrknx.com/privacy-policy/
USER CONDUCT AND PROHIBITED USES
You are strictly prohibited from using the Website or its content:
- For any unlawful purpose or to solicit others to perform unlawful acts.
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
- To upload or transmit viruses, malware, or any other type of malicious code that will or may be used in any way to affect the functionality or operation of the Website.
- To collect or track the personal information of other users, or to engage in scraping, crawling, or spamming.
- To advertise or promote third-party products and services without our explicit written consent.
INTELLECTUAL PROPERTY RIGHTS
- Ownership: All content displayed on this Website—including but not limited to textile patterns, embroidery concepts, garment designs, product photography, logos, brand names, website layouts, imagery, text, and digital code—is the exclusive intellectual property of HRK Kurti and is protected by Indian and international copyright, trademark, and trade design laws.
- No License: Your use of the Website grants you no right or license to reproduce, copy, redistribute, mimic, sell, or exploit any product designs or digital materials found on this site without explicit, written authorization from us.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless HRK Kurti, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, and employees from any claim or demand—including reasonable attorneys’ fees—made by any third party due to or arising out of your breach of these Terms, your misuse of our products, or your violation of any law or the rights of a third party.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
- “As Is” Basis: We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, completely secure, or error-free. The Website and all products delivered to you through it are provided on an “as is” and “as available” basis for your use.
- Liability Cap: In no case shall HRK Kurti, our directors, officers, employees, or agents be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages—arising from your use of the website or any products procured using the platform.
SEVERABILITY AND ENTIRE AGREEMENT
- Severability: In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
- Entire Agreement: These Terms, alongside the policies linked herein, constitute the entire agreement and understanding between you and HRK Kurti regarding your use of our Website, superseding any prior agreements, communications, or proposals.
GOVERNING LAW AND JURISDICTION
These Terms and Conditions, your access to the Website, and any purchase transactions executed through the store shall be governed by and construed in accordance with the laws of India. Any legal actions, disputes, or claims arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Surat, Gujarat, India.
AMENDMENTS TO THE TERMS
We reserve the right to modify, update, or replace any part of these Terms and Conditions at our sole discretion by posting the revised version directly on this Website. It is your responsibility to check this page periodically for updates. Your continued use of or access to the Website following the posting of any changes indicates your formal acceptance of those modifications.
ORDER PROCESSING AND CORRECTION OF ADDRESSES
- Delivery Accuracy: You are responsible for providing a complete, accurate, and valid shipping address, including the correct postal code (PIN code) and phone number. We are not responsible for delivery failures, delays, or extra shipping charges resulting from incorrect or incomplete addresses provided during checkout.
- Address Modification Request: Once an order is dispatched from our facility in Surat, we cannot modify the delivery address. If you notice an error immediately after ordering, you must contact support@hrkkurti.com before the item is handed over to our logistics partners.
PROMOTION CODES, DISCOUNTS, AND CAMPAIGNS
- Validity of Codes: From time to time, we may offer promotional codes, discount vouchers, or bundle offers. These codes are valid only for the specified period and under the explicit conditions outlined during the launch of the campaign.
- Non-Transferable: Discount codes cannot be combined with other offers, applied retroactively to past purchases, or transferred/exchanged for cash. We reserve the right to cancel or void any coupon code if we suspect misuse, exploitation, or fraudulent distribution.
FORCE MAJEURE (UNFORESEEN EVENTS)
- HRK Kurti shall not be held liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control (“Force Majeure Event”).
- A Force Majeure Event includes, but is not limited to: strikes, lockouts, civil commotion, riots, natural disasters (floods, earthquakes), acts of God, war, fire, transport strikes, government restrictions, pandemics, or widespread failures of public or private telecommunications networks. Our performance will be deemed suspended for the period that the Force Majeure Event continues.
TERMINATION OF SERVICES
- Our Right to Terminate: We reserve the right, without notice and at our sole discretion, to terminate your license to use the Website and to block or prevent your future access if we determine you have violated these Terms or engaged in behavior that harms our brand reputation or other users.
- Survival of Terms: All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, intellectual property ownership, warranty disclaimers, indemnity, and limitations of liability.
NO COMMERCIAL RESALE
- Products sold on com are primarily intended for end consumers. Unless you have entered into a formal, written B2B wholesale agreement with HRK Kurti, you are prohibited from commercially reselling, redistributing, or exporting our designer kurtis and co-ord sets under your own brand or through third-party global marketplaces without our explicit consent.
CUSTOMER FEEDBACK AND SUBMISSIONS
- Usage Rights: If you send us creative ideas, product reviews, suggestions, or photos of yourself wearing our apparel (whether online, via email, or by tagging our social media handles), you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those materials in any medium.
- Content Moderation: We are under no obligation to maintain comments in confidence, pay compensation for reviews, or respond to feedback. We reserve the right to remove any user-generated content or reviews that we deem unlawful, offensive, threatening, or defamatory.
PRODUCT MAINTENANCE AND FABRIC CARE DISCLAIMER
- Care Instructions: Due to the delicate nature of the fabrics, embroidery, prints, and embellishments used on our designer ladies kurtis and co-ord sets, customers are expected to strictly follow the specific washing and care instructions provided on the garment tags or product pages.
- Limitation of Liability for Wear and Tear: HRK Kurti shall not be held liable for any damage, color bleeding, shrinkage, or fabric degradation resulting from improper washing, dry cleaning, or ironing methods that deviate from our recommended care guidelines.
PAYMENT SECURITY AND FRAUD PREVENTION
- Secure Transactions: All transactions processed on com are routed through encrypted, certified third-party payment gateways. We do not store your complete credit card numbers, debit card numbers, or UPI credentials on our servers.
- Verification Checks: To prevent fraudulent online activities, we reserve the right to verify payment details before dispatching an order. If a transaction is flagged as high-risk or suspicious by our payment processors, we may pause shipment and request legitimate identity or ownership proof from the buyer. If the buyer fails to comply within 48 hours, the order will be canceled and refunded.
REVIEWS, RATINGS, AND USER-GENERATED CONTENT
- Content Integrity: When you post reviews, upload photos, or submit ratings on our Website regarding our garments, you warrant that the content is accurate, authentic, and does not violate any third-party rights (including copyright, trademark, or privacy rights).
- Defamation and Moderation: We strictly prohibit the posting of malicious, profane, or defamatory content designed to intentionally sabotage our brand reputation. We reserve the right to monitor, filter, hide, or permanently delete any user reviews or images that violate these standards.
ELECTRONIC COMMUNICATIONS AND ALERTS
- Consent to Electronic Notice: By purchasing from our Website, creating an account, or filling out a contact form, you consent to receive electronic communications from us. These include order placement updates, invoice details, shipping notifications, and delivery updates.
- Communication Channels: These alerts may be sent via email (support@hrkkurti.com), text messages (SMS), or automated WhatsApp notifications using the phone number you shared during your transaction. You can opt out of promotional marketing messages at any time, but transactional order updates will continue to be sent for active orders.
LINKING TO OUR WEBSITE
- Permitted Linking: You are granted a limited, non-exclusive right to create a text hyperlink to the homepage of com for non-commercial or review purposes, provided that the link does not portray HRK Kurti or its apparel in a false, misleading, derogatory, or otherwise defamatory manner.
- Prohibited Framing: You may not use our brand logo or other proprietary graphic designs to link to this Website, nor frame our web pages within another domain, without explicit, written permission from our management team in Surat.
CUSTOMER CARE AND CONTACT DETAILS
If you have any questions regarding these Terms, or if you need assistance with your order, please reach out to us using the following channels:
- Registered Address: E-186 to 188, Shree Laxminarayan Ind, BRC Compound, Udhna Navsari Main Road, Udhna, Surat-394210, Gujarat, India.
- Official Email Support: legal@hrknx.com
- Customer Support Line: (972) 623-4440